Jobs Involving InteractionsPosted: January 26, 2006
In this multi-part series, McKinsey & Company taks about the importance of Interactions for the evolution of companies of the future.
Currently, jobs that involve participating in interactions rather than extracting raw materials or making finished goods account for more than 80 percent of all employment in the United States. And jobs involving the most complex type of interactions—those requiring employees to analyze information, grapple with ambiguity, and solve problems—make up the fastest-growing segment.
This has several implications:
- The way companies organize and operate
- The way people train for new jobs
- Development of skills
- How organizations train people
- Diffusion of knowledge inside companies
- Evolution of tools for knowledge workers
- Evolution of Web Applications
One of the notable features of Web 2.0 applications is the increased level of interaction they provide. This is definitely a case for Enterprises to pay attention to the “Interactive Web” more popularly known as Web 2.0. According to Dion Hinchcliffe, Web 2.0 techniques are ushering in the interaction age. In this post, he talks about how technology can help accelerate this process.